Frequently Asked Questions
what is your return policy?
Unused merchandise will be eligible for a full refund within 60 days of date of purchase. Items denoted as Final Sale are not eligible for return, refund or exchange.
how long does it take to process a return?
Please allow up to 4 weeks for a credit to appear on your original form of payment.
how do I make a return?
You can initiate a return here by entering in your order number, email address and billing zip code or by logging into your account and selecting the order to return. Return Policy
Will I Get A Confirmation Of My Purchase?
Yes, you will receive one or more of the following emails after your order is placed: Order Confirmation, Shipment Confirmation and/or Return Confirmation.
What if I didn't get an order confirmation?
You can sign in to your account to view order history, tracking information, and information about past orders at baggallini.com 24 hours a day. If you still have questions about your order, contact us at 1-800-448-8753 during normal hours of operation.
how can I check the status of my order?
You can sign in to your account to view order history, tracking information, and information about past orders at baggallini.com 24 hours a day.
how can I get a replacement strap for my baggallini product?
If the style is still available, we can provide replacement straps. Learn more.
is there a warranty on baggallini products?
baggallini offers a 1 year manufacturer’s warranty on all merchandise from the date of purchase. Learn more about the warranty.
does baggallini have a print catalog?
No, baggallini does not currently have a print catalog. We introduce new seasonal product twice a year – in the Spring and Fall.
does baggallini ship internationally?
No, Baggallini currently does not offer international shipping at this time.
does baggallini offer gift cards for purchase?
No, baggallini does not currently have gift cards for purchase.
Do you offer price adjustments?
We gladly honor a one-time price adjustment on full-price merchandise within seven days of your order ship date. Items not purchased at full price are ineligible for price adjustments.
