Frequently Asked Questions

Unused merchandise purchased through baggallini.com is eligible for a full refund within 30 days of date of purchase.

Items denoted as Final Sale are not eligible for return, refund or exchange.

For full details see our full return policy here. To start a return, click here.

Baggallini does not accept returns or exchanges on products purchased at department or specialty retail stores. Please return the bag to the original retailer where it was purchased. Return Policy

Want to check on current or previous orders? You've got three easy options:

• Sign in to your account at baggallini.com
• View individual orders on our Order Status page
• Use the tracking number from your confirmation email

Tracking updates usually appear within 24–48 hours of shipment. Ground orders ship with DHL, and expedited orders go through FedEx.

Baggallini currently ships only within the United States. We do not offer international shipping at this time.

Please note that our discount codes:

• Can only be used on new orders and aren't valid for past purchases.
• Can't be combined; one code per order is allowed.
• Have an expiration date, so be sure to use yours before it expires.
• Can be found on our website home page, in email updates, texts, and mailed offers.

Many Baggallini crossbody bags, travel backpacks, totes, and handbags include built-in RFID-blocking pockets that help protect credit cards and passports from unauthorized electronic scanning. Look for the RFID feature on product pages under "Features", or browse our RFID Collection.

Securtex® is Baggallini's dedicated anti-theft collection designed for worry-free travel. Every Securtex® bag features thoughtful security details including slash-resistant straps, locking zippers, RFID-blocking protection, and lightweight, water-resistant materials.

Shop the Securtex® Collection →

Yes to both. Most Baggallini bags are made from high-quality nylon or twill that keeps weight minimal without sacrificing structure or durability. The fabric is also water-resistant — great for light rain — though not fully waterproof. Note: Some seasonal products may be made with other fabrics as noted on product detail pages.

All styles are non-leather, making Baggallini a popular choice for shoppers looking for a stylish, animal-friendly alternative.

For travel in high-pickpocket areas like Rome, Paris, or Barcelona, we recommend our Securtex® anti-theft collection. Popular picks include the Securtex® Anti-Theft Getaway Backpack for spacious organization, the Securtex® Anti-Theft Keepsake Crossbody for lightweight day trips with RFID card slots (no wallet needed!), and the Securtex® Anti-Theft Daytripper Sling for compact hands-free carry.

Tip: All Securtex® bags feature slash-resistant straps and locking zippers — key for busy tourist areas.

The best everyday Baggallini bag depends on how you carry your essentials. If you want organized storage, the Modern Everywhere Crossbody is our best-selling everyday style. If you prefer a hands-free option, the Central Park Sling offers quick access while you're on the go. For those who like built-in wallet organization, the Marais Crossbody combines storage and style in one bag.

Several Baggallini bags are designed to slide under the seat in front of you. The Modern Everywhere Convertible Travel Backpack opens flat like a suitcase and includes a luggage sleeve, the Nolita Convertible Hobo includes a luggage handle sleeve and RFID passport pocket, and the Via Large Tote is lightweight and slim for easy stowing.

Always check your airline's specific personal item dimensions before traveling.

For full care instructions please click here. Most nylon styles can be spot-cleaned with a damp cloth and mild soap. Avoid machine washing, bleach, and prolonged sun exposure.

Baggallini bags are built for long-term, everyday use. Many customers carry the same bag for four or more years. Our high-quality nylon and twill fabrics are selected specifically for their durability.